| Learning
History
Harthill’s Learning History is a highly effective
tool to allow people across an organisation to understand
what actually happened during a single pilot project or
critical incident. An ‘oral history’ of an
event is built up from the perspectives of the many participants.
The new understanding developed and shared in this process
helps people to make more effective future decisions and
judgments, to avoid the mistakes of the past and to build
on those behaviours that worked.
| Learning History Process |
Sample Output |
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| Click either image for
an enlarged version of the Sample Output |
- In-depth interviews conducted with participants in
a critical historical event such as a pilot project
or major organizational success or disaster
- Key themes are distilled out from the various interviews
- Useful for organisation-wide learning by spreading
the lessons of an event right across the organisation
- Triggers in-depth personal and organisational learning
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