Insight Learning client story
Local Government Leadership
Storying systemic change
Total Place was a 2009-2010 initiative to look at how a
‘whole area’ approach to public services could lead to better services at less
cost. It sought to deliver a step change in both service improvement and
efficiency at the local level, between local and central government and across Whitehall.
In this context, Local Government Leadership decided to set up two levels of evaluation of the initiative to serve as a rigorous learning platform for deepening and extending the changes emanating from what was, unusually, a short-cycle change initiative. The first, an academic study, was commissioned from Warwick University. The second, an Insight Learning Review, commissioned from Harthill and conducted jointly with an internal team set up for that purpose.
